|Testimonials from Home Buyers|
***Check out the Newest Testimonial from my clients!
Note: Ms. Wang has purchased a home in 1/8/2014. She became my friend and I continue to help her for what she needs for daily life living in the US.
"Lanting was fantastic! We were first time home buyers and Lanting did an outstanding job
in helping us buy our first home. She gave us very practical advice on what to do to buy
a house. She was extremely attentive to details and very responsive. She made the process
of buying our home informative, comfortable and enjoyable, and always had our best
interests in mind every step of the way. Lanting looked out for our family as if we were
her own. So she is not only a true professional (top in her industry) but has become a real
friend. I would definitely use her service again in the future and highly recommend her to others.
Yuan and Fangyan, Holliston"
Lanting was recommended to us by one of our friends, and she became our friend as well.
Lanting not just helped us with purchasing our first home, but she educated us from the
beginning, defining what we need, through after we moved in. Purchasing a "short sale" home
was a big challenge to us, but fortunately, we had her with us all the time patiently.
Explaining things we need to know on inspection, recommending values on various things,
keeping us updated during the waiting time, guiding us on preparing documentation and
walking us through the closing process were really life-saving to us. And she even help us on
different things after we moved in. We wouldn't hesitate to recommend her to our friends as we
greatly appreciated her professional knowledge, diligence and warm-heart mentoring,
which made the unpleasing "short-sale" purchasing to be a comforting experience.
Max D. & Sissi H., Southborough MA
“We are so glad we had Lanting as our agent to accompany us through our journey of searching a new home. Being the first time buyers, we were a little intimidated at first by the process. Luckily we found Lanting who made the process much easier for us. She answered any questions we had quickly and clearly. She was always able to book a showing of the house at the earliest time as soon as any interest new listing showed up. In the end, we finally got the dream house both of us want to have. We would definitely recommend Lanting to our friends who are going to search for their own home. “
Han & Tao, Natick, MA
Lanting helped us with our first home purchase. She accompanied us to move through the never-racking process step by step very patiently. She was always there watching things for us. Our closing attorney was not quite responsive and sometime moved thing a little slowly. Lanting made every effort to communicate with them to keep things on track. Lanting was with us during the home inspections. She spent time talking to the inspector and us to understand the issues with the houses and our concerns (for the neighborhood we like, most houses were built in 1950’ or earlier). Then she pushed back very hard to the sellers for repairs.
Lanting was always there to communicate and answer our questions, even 9 pm at night. When it came to make offers, she gave us very good advice, very useful market analysis, but she never pushed us for higher price. She was just there to provide information and advices. When negotiating the price with the sellers, she was very firm in supporting us.
Lanting is very professional with high level attention to details. She never forgot to remind us the deadlines, and told us what need to be prepared/done for the next step. Even after closing, she still checked with us about our progress with the utility setup and other miscellaneous things to ensure we have a smooth transition to our new home.
Lanting is a very professional and diligent person and we had a very pleasant experience with her. We would definitely recommend her to our friends, relatives, and colleagues. By the way, cashback program from Realty Direct provided us with extra cash for furniture and home improvement, which is a big plus.
Zhang C. & Jin G., Waltham MA.
Lanting helped us with our first home purchase. Before her, we worked with another realtor and therefore had some experience and certain expectations. She was recommended to us by a friend couple. It turned out to be the best decision we made in 2008. She was simply terrific. Throughout the lengthy process, she was nothing but helpful, in the most patient manner I could have ever imagined. Like most first home buyers, we had many unrealistic expectations and were unbelievably picky. Not only did Lanting show her understanding, she also worked really hard to meet our (sometimes unreasonable) requests. When the time came for us to make an offer, she provided truly useful analysis; she didn't step on our toes or pushed us in writing a high price; instead, she was just there when we needed more information. In short, she made this process so pleasant.
What surprised us the most was how helpful she was AFTER the deal was closed. Even two months afterwards, she didn't hesitate when asked for help to clear some dispute on utility bills. She sent us friendly reminders to prepare for our first New England winter. We were so fortunate to have found Lanting as our agent for the first home and wouldn't hesitate to recommend her to any friends.
Dunwei W. & Helen Z., Newton, MA
We would like to thank our Realtor, Lanting, for all her diligent and professional work to help us finding our dream home. Rather than instructing us what we need to do, she tried all her best to understand
our need and provide us necessary and adequate information so that we can make the best decision. She was so patient and willing to help her clients in very detail of every aspect, even after the closing of the transaction. This greatly alleviated the effect of "cognitive dissonance" (post-purchase psychological tension or anxiety), which is very common especially for the first time home buyer. We are more than happy to recommend her to our friends as we have already done so. Also want to thank Realty Direct for their generous rebate program, which greatly eased our cash flow. Yes, The best service is not necessary the most expensive.
He D and Jing K, Winchester, MA
I have been involved with Lanting Huang-Truong as my real estate agent both as a listing broker and as a buyer’s agent. I have bought and sold several properties in the past, and can say without a doubt that Lanting is the most ethical and hardworking agent I have ever had the pleasure of dealing with. Her level of effort and attention to detail far exceeded my expectations and was a key factor in securing a buyer for my condominium. Not only was the sale secured quickly in spite of a very slow market, but she also managed to bring in an offer at the very high end of the market value. I am convinced that her decorating talent and eye for furniture arrangement helped to make my unit out shine any others on the market. The enhancements she made to the presentation of my home captured the attention of prospective buyers and kept them interested long after they viewed the property.
As a buyers agent she was tireless in her efforts to help find the right home to fit my needs. She willingly spent many long hours with me viewing properties and reviewing listings. She always offered sound advice and did extensive market research on several properties in order to insure that I had the best and most up to date information. Above all, I never had any doubt or question that she had my interests as her top priority. She never tried to rush my decisions or became impatient during the long process, even though her pay depended on me making a purchase.
Lanting also proved to be a true asset in expediting both my condo sale and house purchase. She provided valuable advice during price negotiations and worked diligently through out the long process of paperwork and securing financing. She paid great attention to making sure that no deadlines were missed, and never failed to follow up with lawyers and other agents that were letting things fall behind schedule. Both my sale and purchase had some very unique challenges with financing and other legal problems, and she worked very persistently to push the processes forward and make sure that the deals were closed as soon as possible.
David S., Marlborough & Framingham, MA
We found the perfect house through Realty Direct. The time and care our realtor Lanting put into searching for our home was remarkable – we felt like we were looking for the perfect home with a friend. Plus, receiving cash back enabled us to get right to work on some of our home improvement plans.
Amy and Mark, Framingham, MA
Lanting was so well-informed and attentive to every detail throughout
the entire home buying process. She went above and beyond repeatedly when it came to tracking down information on the home and community for us, and she always responded to our questions promptly. Working with Realty Direct was such a positive experience that we've already recommended them to several friends. Top-notch, professional service, coupled with a cash back feature -- what could be better?
Lauren and Gian G. Framingham, MA